What our customers have to say about us...
“Exceptional customer service!! Sarah was friendly, super helpful.”
Barbara M. – Coeur d’Alene, Idaho, March 2012
“I like the customer service from Jonny.”
Clysta – Roseburg, Oregon, March 2012
“Keep doing what you do!”
Justin B. – Corvallis, Oregon, March 2012
“Brett and all your employees are very knowledgeable of every item.”
Kim P. – Coeur d’Alene, Idaho, March 2012
“Great atmosphere and very friendly staff! I love the helpful, very nice reps and will recommend friends and family to this store!”
- Post Falls, Idaho, March 2012
“Rachel listened, answered, and delivered the product I wanted. She was extremely knowledgeable and helpful.”
Roderick D. – Moses Lake, Washington, March 2012
“Jonny was very kind and helpful.”
Marlene R. – Roseburg, Oregon, March 2012
“Julie = great customer service.”
Patricia M. – Coeur d’Alene, Idaho, March 2012
“Professional.”
- Coeur d’Alene, Idaho, March 2012
“I had a great experience with Paden. He was very helpful!! The employees were very positive, very helpful, and courteous.”
- Lewiston, Idaho, March 2012
“Helpful and answer questions…”
John C. – Corvallis, Oregon, March 2012
“Great service. Sarah, keep doing what you’re doing.”
Ken – Coeur d’Alene, Idaho, March 2012
“The sales people are friendly and helpful. “
Kim S. – Coeur d’Alene, Idaho, March 2012
“Silas was wonderful. Friendly customer service and great to work with.”
Ashley F. – Coeur d’Alene, Idaho, March 2012
“It was exceptional.”
Ellis O. – Ontario, Oregon, March 2012
“Very helpful…”
Kara H. – Coeur d’Alene, Idaho, March 2012
“Excellent presentation from Silas and no pressure to buy a more expensive phone than I needed.”
Yvonne H. – Coeur d’Alene, Idaho, March 2012
“Great service. Julius is able to answer any question in a single bound.”
Steve N. – Corvallis, Oregon, March 2012
“Fast, friendly, and knowledgeable.”
John H. – Coeur d’Alene, Idaho, March 2012
“Great service and no waiting…”
- Post Falls, Idaho, March 2012
“Rachel was very helpful.”
David P. – Moses Lake, Washington, March 2012
“I like the quality of service. I am always welcomed and helped in a timely manner. Jairicka and the team at your Grants Pass store exceed expectations in helping customers.”
Alanna S. – Grants Pass, Oregon, March 2012
“Gary is friendly, knowledgeable, and helpful!”
- East Wenatchee, Washington, March 2012
“Like everything and your staff is very professional and friendly.”
James R. – Corvallis, Oregon, March 2012
“Friendly, nice, and very easy to understand…”
Kat S. – Corvallis, Oregon, March 2012
“They explain everything well.”
Carol C. – Corvallis, Oregon, March 2012
“Kelly made sure we were happy with our experience.”
Candi W. – Coeur d’Alene, Idaho, March 2012
“Leah knew exactly how to solve a problem I had been having and hadn’t been able to resolve online. She was knowledgeable and understanding of my frustration. I would definitely recommend Leah and Phones Plus.”
Eddie S. – North Bend, Oregon, March 2012
“The location and staff all deserve an ‘attaboy’. Leah and the staff are very knowledgeable and personable.”
Lee C. – North Bend, Oregon, March 2012
“Howie is very helpful and informative. I came in looking for information and had all my questions answered.”
Lynne S. – Post Falls, Idaho, March 2012
“Everything was explained well, very friendly service, prompt, and patient.”
Rick B. – Corvallis, Oregon, March 2012
“Shayla was a very personable lady and did her job in a timely manner. We always feel the associates at Phone Plus give 110 % and always with a smile on their faces. Just keep on having the same service as usual. We highly recommend Phones Plus.”
Doris H. – Roseburg, Oregon, March 2012
“Excellent customer service!”
Ray D. – East Wenatchee, Washington, March 2012
“I was immediately greeted and assisted as soon as I walked in the door. All my questions were answered to my satisfaction. The transaction didn't take very long at all.”
Linda G. – Lewiston, Idaho, March 2012
“The sales staff was very personable and eager/willing to help.”
Brian W. – Corvallis, Oregon, March 2012
“Other employees were helping by transferring my contacts while Silas did all the set up. I appreciated that it took less of my time that way.”
- Coeur d’Alene, Idaho, March 2012
“Friendly and fast service...You guys have everything I need and I will always return to this location...They are the BEST!”
- Post Falls, Idaho, March 2012
“Great assistance with explaining and comparing products and their benefits. Great buying experience!”
Ross M. – Post Falls, Idaho, March 2012
“Love Phones Plus and I will definitely recommend Ocie. You are doing great at providing an exceptional experience.”
Celyn – Coeur d’Alene, Idaho, March 2012
“Jonny provided friendly, thorough service.”
- Roseburg, Oregon, March 2012
“Local and convenient. Knowledgeable, friendly staff. Great phones and services. Zachary was great! Professional, knowledgeable, and helpful but fun. Definitely an asset to your company.”
Jenifer B. – Lewiston, Idaho, March 2012
“Great service, friendly staff and they are always anxious to help. They create an exceptional experience so I came here from AT&T!”
Rebecca G. – Roseburg, Oregon, March 2012
“Great customer support and service! Your stores are always organized and clean.”
Jessica S. – Post Falls, Idaho, March 2012
“Sean is very knowledgeable and helpful. The East Wenatchee store is the best.”
Suezanne – East Wenatchee, Washington, March 2012
“My wife and I both got new phones and Steven was helpful in helping us to choose the phones that we needed. Great locations, great service.”
Richard A. – Coeur d’Alene, Idaho, March 2012
“Steven was great.”
Margaret A. – Coeur d’Alene, Idaho, March 2012
“Phillip provided personal attention. Keep having this friendly, knowledgeable staff.”
Robert A. – Lewiston, Idaho, March 2012
“Lee, Jairicka and MeganAnn are always helpful.”
- Grants Pass, Oregon, March 2012
“Just great. All great.”
- Corvallis, Oregon, March 2012
"I have been doing business for four years with the store and everyone is great. Everyone is friendly and treats you like you're not dumb. No question goes unanswered. They are knowledgeable."
- Lewiston, Idaho, March 2012
"Great service and Hayley was very helpful."
Anthony R. - Corvallis, Oregon, March 2012
"Najdia is willing to help with any need or issue we have. She knows her stuff and is willing and wanting to help you so you can get the most out of your phone and service."
Denise - Ontario, Oregon, March 2012
"The service Zach provided was amazing."
Tmara T. - Lewiston, Idaho, March 2012
"Without the support of Lisa, I would probably never of bought the iPhone. She was very informative, helpful, and did not make me feel as stupid as I am with all this new technology."
Linda B. - Coeur d'Alene, Idaho, March 2012
"They are always incredibly helpful. They provide personalized service and use creative thinking to help solve any problem."
Jessica M. - Corvallis, Oregon, March 2012
"It's a really nice store."
- Corvallis, Oregon, March 2012
"Very helpful service and a welcoming environment."
Cole M. - Corvallis, Oregon, March 2012
"Elizabeth knew exactly how to help me and it was fast, friendly service."
Carol - Lewiston, Idaho, March 2012
"MeganAnn was friendly, helpful, and courteous."
Jay M. - Grants Pass, Oregon, March 2012
"I have always appreciated how helpful Jonny and each of your employees are."
Tracy - Roseburg, Oregon, March 2012
"Very knowledgeable & courteous sales staff with Angela and the Lewiston crew."
Frances C. - Lewiston, Idaho, March 2012
"I have liked and appreciated all that Mary and the team does. Keep on doing what you're doing."
Dalton D-W - Corvallis, Oregon, March 2012
"Julius gave awesome customer service and I will definitely recommend to friends and come back when I'm ready for an upgrade!"
Stephanie S. - Corvallis, Oregon, March 2012
"I liked the friendly prompt staff. They helped me right away with what I was looking for and got me on my way."
Drew B. - East Wenatchee, Washington, March 2012
"Great service, very helpful, and friendly attitude!"
- Corvallis, Oregon, March 2012
"Really friendly service and they were very patient with me, explained things very well to me as well."
Kimberly F. - Post Falls, Idaho, March 2012
"I loved how quick and friendly they were."
Amber - Coeur d'Alene, Idaho, March 2012
"Sarah and the Northwest Boulevard team are knowledgeable, I get answers that I need, and I can trust their judgment."
- Coeur d'Alene, Idaho, March 2012
"Beth was excellent, quick, and knowledgeable."
Irene - Lewiston, Idaho, March 2012
"Leah provides great customer service, understanding, patience, and is always happy to assist me."
Billie - North Bend, Oregon, March 2012
"They are always super friendly and helpful no matter what the situation and willing to go out of the way for you."
- Grants Pass, Oregon, March 2012
"All of the Lewiston Crew is fast, efficient, dependable, and EXTREMELY helpful day in and day out. They are always there for me! They are so polite, and willing to solve problems."
Jan S. - Lewiston, Idaho, March 2012
"I am so happy. I was told things about my account that I didn't know and they are going to save me lots on my cell phone bill. Awesome job David."
Crystal C. - Moses Lake, Washington, March 2012
"Beth is very helpful and friendly and knowledgeable."
Diana B. - Lewiston, Idaho, March 2012
"I like the friendly atmosphere and the ability they have to help me with my phones when they don't work or when I'm having a problem. I don't feel "stupid" per say when I can't get something to work correctly."
- Corvallis, Oregon, March 2012
"Everything was great. The Mary and the whole staff is fun and friendly. I will definitely come here for any phone needs and recommend Phones Plus to all my friends."
John M. - Corvallis, Oregon, March 2012
"Phillip is a very professional individual and a definite asset to your company."
David M. - Lewiston, Idaho, March 2012
"Everything was on display. Helpful associates even when you don't have a clue as to what you are doing. Password, what password?? Silas really helped get us fixed up correctly."
- Coeur d'Alene, Idaho, March 2012
"Paden was very helpful. He worked with me on getting my phone working and was very patient."
Thomas - Lewiston, Idaho, March 2012
"Beth was very helpful. She didn't rush, and showed me everything I needed to know about my new phone. The Lewiston team is great!"
Barbara - Lewiston, Idaho, March 2012
"Love the friendly customer service!"
Caitlin - Corvallis, Oregon, March 2012
"Mary was very friendly and informative; couldn't be better."
Seth B. - Corvallis, Oregon, March 2012
"Hayley's service was awesome!!!"
Bryan D. - Corvallis, Oregon, March 2012
"Friendly people, fast service, and lots of accessories."
Heather - Corvallis, Oregon, March 2012
"...always helpful and positive"
Pauline - Corvallis, Oregon, March 2012
"I like how attentive the staff is immediately when you walk in as well really good problem solvers! Sarah was wonderful and extremely knowledgeable."
Lisa A. - Coeur d'Alene, Idaho, March 2012
"Corvallis is a very personal store and I would highly recommend it."
Alex P. - Corvallis, Oregon, March 2012
"Exceptional service!"
- East Wenatchee, Washington, March 2012
"Najdia was friendly & knowledgeable & sorted out all my problems all without making me feel stupid."
Kathy R. - Ontario, Oregon, March 2012
"Landon was very knowledgeable on all of your products."
Owen and Susan M. - Moses Lake, Washington, March 2012
"Hayley was very helpful and friendly!"
Rachelle R. - Corvallis, Oregon, March 2012
"I get professional help and they always come up with a solution and help me understand how to use my phone. They do this with a real decent attitude. Michael and Kris provide an exceptional experience; keep up the great work."
Bruce T. - Moses Lake, Washington, March 2012
"Beth took care of everything for me!"
Juwita - Lewiston, Idaho, March 2012
"Howard and Josh are friendly and very helpful. They are great!! These guys are fun energetic and do whatever it takes so the customer leaves with a smile. They made the transfer of my existing number and purchase fun and entertaining when otherwise it could have been stressful and frustrating. The store displays were accessible and easy to look at. It was a pleasant and enjoyable purchase. :) "
Candace B. - Post Falls, Idaho, March 2012
"Hayley was super nice and helpful. She didn't try to push anything on us that we didn't want. I would recommend her to anyone. Service was great!"
Amy L. - Corvallis, Oregon, March 2012
"I like how Howie treated me like a human and not another number. He is a huge asset to your company. These are the type of employees that make you the best."
- Coeur d'Alene, Idaho, March 2012
"Zach was great. Fastest I've ever bought a phone. Quick, fast service without a condescending attitude."
Charm B. - Lewiston, Idaho, March 2012
"Silas was very helpful... and the coffee was good."
- Coeur d'Alene, Idaho, March 2012
"The customer service is outstanding! Truly the best. Julius and Mary have been awesome. Do not change anything at the Corvallis store."
Gary E. - Corvallis, Oregon, March 2012
"Angela and the Lewiston team are very helpful employees and doing a good job."
Chris G. - Lewiston, Idaho, March 2012
"Julius is very accommodating and pleasant to work with. Extremely helpful. Couldn't ask for a better company to do business with."
Misty O. - Corvallis, Oregon, March 2012
"Shawn and Gary gave exceptional service."
Laurie M. - East Wenatchee, Washington, March 2012
"Great service Gary!"
Cris - East Wenatchee, Washington, March 2012
"Hayley was hilarious and helpful. Definitely brightened my day! Keep up the great customer service!"
David S. - Corvallis, Oregon, March 2012
"I can get helpful assistance with the phone and the account whenever I need it from Julius and his team."
Hollie P. - Corvallis, Oregon, March 2012
"I like the way I was treated by Mark and Miguel."
Mary K. - Ontario, Oregon, March 2012
"Corvallis: happy people and good service."
- Corvallis, Oregon, March 2012
"Mary & Julius have provided a great service."
Karen M. - Corvallis, Oregon, March 2012
"Julius was very patient and helpful."
Diana T. - Corvallis, Oregon, March 2012
"Sarah was friendly and I would definitely recommend her and your store on Northwest Boulevard."
Lisa W. - Coeur d'Alene, Idaho, March 2012
"Good customer service from Silas."
Brian - Coeur d'Alene, Idaho, March 2012
"I like the location. Everyone was very friendly unlike the AT&T store down the street."
Travis S. - Moses Lake, Washington, March 2012
"Very friendly service and Hayley is willing to work with you."
Ryan K. - East Wenatchee, Washington, March 2012
"Sean is a very nice, personable and highly informative sales associate, a definite asset to the company! We learned a lot from him and placed an order for a mobile hot spot device!"
Eileen B. - East Wenatchee, Washington, March 2012
"Everyone was very friendly and Landon was very knowledgeable."
Paulette - Moses Lake, Washington, March 2012
"Julius and the team made my visit simple!"
- Corvallis, Oregon, March 2012
"Friendly and knowledgeable staff. Quick service and convenient."
Leslie W. - Corvallis, Oregon, March 2012
"Julius is always helpful."
Hal B. - Corvallis, Oregon, March 2012
"Good service - employees helped each other. They combined their strengths."
Arlene - East Wenatchee, Washington, March 2012
"Hayley = Great service! Friendly help!"
- Corvallis, Oregon, March 2012
"Danielle was super helpful and went above and beyond to help us. She was great!"
Matt F. - East Wenatchee, Washington, March 2012
"Love how friendly and helpful everyone is even if it is not an issue they should have to take care of. Hayley and the team go above and beyond in every area. You provide us with an exceptional experience!"
Michelle V. - Corvallis, Oregon, March 2012
"You have convenient hours and location, helpful, friendly, knowledgeable staff. Kelly, keep doing what you're doing!"
Anne - Coeur d'Alene, Idaho, March 2012
"Your associate was very thoughtful and took an interest in the phone problem."
- Corvallis, Oregon, March 2012
"I like everything about you guys. Tessa once again hit it out of the park. I got a phone from her a few months ago. Decided I wanted something else. She again was patient and showed me everything. I used my husbands upgrade and got the Spectrum. Wow, I told my boss about it and she went to Tessa and got the same phone and was very impressed with her customer service skills. We know what customer service is all about. Tessa is the best. Thank for a great experience again."
Shannon B. - Coeur d'Alene, Idaho, March 2012
"Jesse, was very helpful in helping me upgrade to a newer phone and answered my questions. First time for me to get text and internet. He didn't make me or my mom feel bad since we are growing with our phones. He was very thoughtful and knew the phones and was very easy to talk with."
Michele O. - Ontario, Oregon, March 2012
"Austin and Julius are friendly and the store stays open late."
Jerome - Corvallis, Oregon, March 2012
"They are always nice and helpful. I will most definitely come back and send customers Jessica's way!!"
Julio A. - Roseburg, Oregon, March 2012
"I like the friendliness of your staff."
George B. - Corvallis, Oregon, March 2012
"They always greet me at the door every time I come in the store! Jessica was very helpful!"
Matthew H. - Roseburg, Oregon, March 2012
"Julius helped me get a replacement phone. I like their really awesome customer service."
Thi N. - Corvallis, Oregon, March 2012
"Great location, Hayley and the team are nice folks."
Dain S. - Corvallis, Oregon, March 2012
"Silas' customer service is excellent."
Jonathan D. - Coeur d'Alene, Idaho, March 2012
"Hayley was extremely charming and helpful! Greeted me with a smile."
Debrah H. - Corvallis, Oregon, March 2012
"Hayley was a very friendly, smiling employee."
Luke M. - Corvallis, Oregon, March 2012
"Ocie was friendly, courteous, and helpful."
Wilma D. - Post Falls, Idaho, March 2012
"Austin and the Corvallis team are very nice people."
Janet - Corvallis, Oregon, March 2012
"Great service from Howie at your Post Falls store."
Marcus C. - Post Falls, Idaho, March 2012
"Great service Brett! The store was clean and I received prompt service."
- Coeur d'Alene, Idaho, March 2012
"The sales associates in Lewiston are great!!! They take all the time that is needed to help their customers. Oh, it took a long time to get my phone up and running, way after closing time. I felt guilty keeping my sales associate after hours but she wasn't rushed or hurried at all to get me out of there. Thanx again Angela."
Michelle B. - Lewiston, Idaho, March 2012
"The Corvallis team is very willing to help me with any issue I have. Recently I had a charger go bad that I purchased from a competitor, I was not able to to go to that dealer for some time, and the manager at this location. Julius, graciously loaned me a charger so I could get by.
Aaron K. - Corvallis, Oregon, March 2012
"Gary was very nice and I would definitely recommend both Gary and the East Wenatchee store to my friends and family."
Melissa Y. - East Wenatchee, Washington, March 2012
"Julius is the best sales associate."
Mike M. - Corvallis, Oregon, March 2012
"Julie was extremely helpful and honest about what I was getting. I will definitely come back."
Monique - Coeur d'Alene, Idaho, March 2012
"Austin didn't use any pressure sales tactics. Friendly staff."
Eric - Corvallis, Oregon, March 2012
"The staff is awesome and very helpful."
Randy K. - Post Falls, Idaho, March 2012
"Convenient and consistent service with Ocie and Howie in your Post Falls store."
Mary Beth J. - Post Falls, Idaho, March 2012
"Excellent service from Hayley and great product supply as well."
Kirk Y. - Corvallis, Oregon, March 2012
"Very helpful and quick service with Julius."
Amy - Corvallis, Oregon, March 2012
"This is my first time here and I would definitely recommend Tessa and Phones Plus."
Dave S. - Coeur d'Alene, Idaho, March 2012
"The people are very pleasant and helpful."
Donna M. - Roseburg, Oregon, March 2012
"The service was excellent."
Travis H. - Coeur d'Alene, Idaho, March 2012
"Julius and Hayley are awesome! Keep up the good work!"
Kristy R. - Corvallis, Oregon, March 2012
"Great service and Jesse gave us lots of good advice."
Myron W. - Ontario, Oregon, March 2012
"We like the kindness of the staff. Keep up the good work."
John - Corvallis, Oregon, March 2012
"I like this convenient location for us. Thanks you for being so kind and helpful, and with a smile, too."
Irma G. - Post Falls, Idaho, March 2012
"Your outstanding sales associate, Jesse, made my cell phone shopping experience wonderful! He was extremely knowledgeable about the products he sells. He gave honest reviews (both good and bad) on various phone styles which was very helpful. He explained the features and capabilities of the products in language that was totally understandable to the over 60 age group. Plus, he did not pressure me to buy or change plans just to make a sale. I will definitely continue to do business with the Ontario PhonesPlus store."
Frankie O. - Ontario, Oregon, March 2012
"The Hanley store is quick ,easy, and the associates are very helpful."
- Coeur d'Alene, Idaho, March 2012
"I love Julius and the team. Best store ever. Nice people."
Bill V. - Corvallis, Oregon, March 2012
"Jessica was outstanding with the product knowledge. She was very kind and was very patient with myself and greeting others while assisting me."
Miriam G. - Roseburg, Oregon, March 2012
" Danielle was FANTASTIC!! She was helpful and genuine and friendly! She had exceptional customer service and went above and beyond!!"
- East Wenatchee, Washington, March 2012
"Hayley was very, very helpful and took the time to explain to me all the questions I had. Very nice to deal with."
Tonya B. - Corvallis, Oregon, March 2012
"Casey provided friendly PERSONAL service and attention."
- North Bend, Oregon, March 2012
"Your East Wenatchee store has a great atmosphere."
- East Wenatchee, Washington, March 2012
"I love the fact that my happiness with my new phone was their number one priority. The East Wenatchee store did everything in their power to help me! I'm very, very happy."
Dori B. - East Wenatchee, Washington, March 2012
"I liked the service I received. Sean was very helpful; he answered all of my questions and explained everything very well. I will travel a few more miles to go to the East Wenatchee store every time I need something."
Tony S. - East Wenatchee, Washington, March 2012
"I am so happy a Phones Plus store opened up in East Wenatchee and I would definitely recommend Danielle and Phones Plus."
Kent B. - East Wenatchee, Washington, March 2012
"Tessa provided quick friendly service."
Joyce B. - Coeur d'Alene, Idaho, March 2012
"This is a friendly store. Lisa, keep up the good work."
Samuel A. - Coeur d'Alene, Idaho, March 2012
"I liked the great customer service."
Terri A. - Coeur d'Alene, Idaho, March 2012
"Jessica was very helpful and made process easy."
Holly W. - Roseburg, Oregon, March 2012
"Mary was very helpful & patient."
Debra H. - Corvallis, Oregon, March 2012
"Rachel and the Moses Lake team were all excellent sales associates."
Rosie W. - Moses Lake, Washington, March 2012
"Great service no hassles. Hayley was extremely helpful in setting up my phone and could not have made my experience more pleasant! She took the time to know me instead of rushing me out the door. I made a friend, not just a purchase. I will definitely come back."
Sandy L. - Corvallis, Oregon, March 2012
"They are very helpful and really go the extra mile!"
Elizabeth P. - Corvallis, Oregon, March 2012
"Friendly staff looking to help and take care of my interests and needs. I did not have to prompt Julius for help, instead he suggested phones, deals and also offered to look at ways to help me save $$. Thanks!"
- Corvallis, Oregon, March 2012
"I like the one on one service you get -- even better when the employee knows what they are talking about and can convey it well. Sean is an example of this and I will continue to do all my future business with him. Keep up the great customer service in the Wenatchee valley."
Richard - East Wenatchee, Washington, February 2012
"Sean helped me look for a charger; there wasn't one out on the floor that matched my phone. Instead of just telling me they didn't have the one I needed he went in the back of the store and found one for my phone. In doing this I will definitely be back. Very happy with the service. Thanks Sean."
Erich S. - East Wenatchee, Washington, February 2012
"Great service and honest people. Continue to provide great products, good customer service and competitive deals."
Kirk M. - Corvallis, Oregon, February 2012
"I DO LIKE THE FACE TO FACE WONDERFUL STAFF."
- Ontario, Oregon, February 2012
"Great service and helpful staff that allowed me to make MY decision without being pushed one way or the other."
K. - Corvallis, Oregon, February 2012
"Steven was very knowledgeable and honest."
Sandy G. - Coeur d'Alene, Idaho, February 2102
"I am 55 years old and upgraded from a 4 year old flip phone to an iPhone 4s. I am not electronically challenged, but, have never used any of the smart phones or services and was having trouble understanding many uses so went into the East Wenatchee store where Sean greeted me at the door. I asked him to help me with understanding the phone and energy saving tips. Sean was able to explain to me in an "understandable electronic language for the older adult" which included showing me hands on and also letting follow along step by step to better understand my phone. I prefer to do all of our families phones at the East Wenatchee store over the Wenatchee store as it is much more friendly, open, and less cramped to do business."
Cyndi M. - East Wenatchee, Washington, February 2012
"Very warm customer service from Jairicka; made me laugh many times while waiting for my phone, nice to see great customer service."
Joe - Grants Pass, Oregon, February 2012
"The service provided by Najdia was excellent."
Jerry J. - Ontario, Oregon, February 2012
"The knowledge & friendliness of Hayley was quite impressive. I found it to be a good experience shopping there. She was ready & able to help while not being pushy (which I detest) I felt quite comfortable with her explanations of why she would choose one option over another after she took the time to ask me how I use my phone & what MY needs were. Excellent employee!"
Blu F. - Corvallis, Oregon, February 2012
"Jesse and the team are very helpful, knowledgeable, and friendly. The prices are great, and it's nice to see the same faces every time you go in. Most stores have such a high turnover of employees. I was very satisfied with everything and have used this store for years, ever since it opened and don't think that I would do any changes."
Bethany G. - Ontario, Oregon, February 2012
"... convenient location and less crowded and less hectic than the Wenatchee Verizon store."
H. Weirich - East Wenatchee, Washington, February 2012
"We bought 2 new phones and we are extremely pleased with them. Our sales rep. was Rachel and her customer service was excellent!!! She went above and beyond to help us with new smartphones. We did not have them before and she took the time to teach us. Thanks so much Rachel!!!"
- Moses Lake, Washington, February 2012
"Excellent, friendly service."
Sheila - Moses Lake, Washington, February 2012
"Julius and the staff are very friendly. Good location."
Bill R. - Corvallis, Oregon, February 2012
"Julius was very pleasant to work with and very helpful in getting my new phone up and running."
Trudy R. - Corvallis, Oregon, February 2012
"Jonathan was very friendly and remembered me from past inquiries. I like that they have a small, intimate feel and that they remember you when you've been in before searching for just the right phone. I like their selection."
Carrie A. - Roseburg, Oregon, February 2012
"All good! I would definitely recommend the Wenatchee store and Gary to my family and friends."
Jenny M. - East Wenatchee, February 2012
"Najdia was friendly, helpful, and the equipment works like it is supposed to!"
- Ontario, Oregon, February 2012
"Beautiful store, very knowledgeable & personable manager/staff! Keep doing what you're doing!"
Lori R. - Corvallis, Oregon, February 2012
"Megan, was the most helpful sales rep I have ever worked with! She set my husband and my phone up ready to use before we left the store also made my daughter a lemon aid before we left! Could not have been better! Have been to this location several times, all were great experiences!!! Megan, Jairicka and the team are a great group of people."
Tyra - Grants Pass, Oregon, February 2012
"Julius was very helpful."
Barbara T. - Corvallis, Oregon, February 2012
"Dave provided good customer service."
Ryan C. - Roseburg, Oregon, February 2012
"Jesse was very friendly, helpful, and willing."
Taylor K. - Ontario, Oregon, February 2012
"Everything was great. Paden was very helpful."
Pat K. - Lewiston, Idaho, February 2012
" Zach and Ryan have went out of their way to help our family with setting up our phone service.Lewiston Idaho needs more people like you. Great job guys. Our last cellular service provider can't even compare. Thanks so much. for making our phone service a pleasure."
Greg P. - Lewiston, Idaho, February 2012
"Phones plus has some of the best people working for them and Angie is an example! She was very patient and caring. Walked us step by step on how to use out new phone. It is nice to talk to someone who cares! My visit was great!"
Leslie M. - East Wenatchee, February 2012
"Kelly was very helpful yet not too pushy. Did not have to wait in line for 2 hours as in corporate store!"
James and Kristine G. - Coeur d'Alene, Idaho, February 2012
"Great, friendly service from Hayley. No headache with getting my phone fixed was in an out of there quick and happy!
James L. - Corvallis, Oregon, February 2012
"Gary and Sean were so nice and went above and beyond to help me with my phone! They stayed until the store closed helping me."
Kati C. - East Wenatchee, Washington, February 2012
"Service was great!"
Mindy - Coeur d'Alene, Idaho, February 2012
"Yes, I would definitely recommend Phones Plus and the Lewiston team."
Fred J. - Lewiston, Idaho, February 2012
"This was our first time coming to Phones Plus and Jon was absolutely amazing. His customer service was excellent and he was very friendly in helping is choose two new phones to upgrade to. The BEST customer service I have ever had! We will definitely only be coming to Phones Plus from now on!"
Ashlye S. - North Bend, Oregon, February 2012
"Jairicka and Lee at Grants Pass phones plus are amazing. Whenever I have questions, Jairicka is there to help answer. Lee is my man to keep me updated with anything and everything new. "
Justin L. - Grants Pass, Oregon, February 2012
"Yes, I would definitely recommend the Corvallis team at Phones Plus."
Don M. - Corvallis, Oregon, February 2012
"Julius and the Corvallis team are great people , approachable, and helpful."
John R. - Corvallis, Oregon, February 2012
"My experience at the Corvallis store with Hayley helping me was fabulous. I am not cell phone savvy and had questions about my bill that she completely explained. I wanted a different plan with less minutes and am of the age that I qualified. She handled all of that professionally. I know I could have read the operating instructions booklet that came with my phone, but Hayley explained how easy it was to put different contacts in my phone as well as getting me set up with a my Verizon password, something that was baffling me online. She is a great employee!!!!"
- Corvallis, Oregon, February 2012
"Barry was so good at helping us figure out what would make the most sense for us. He was very knowledgeable and an excellent representative of the company, but, also just GREAT at service!"
Max and Susan T. - Ontario, Oregon, February 2012
"Julius was the best sales person I have dealt with in Verizon. He was very polite and very helpful. He has showed some of the best customer service I have seen in a long time."
Steven N. - Corvallis, Oregon, February 2012
"I really loved Julius' service! He made Verizon look so great."
Chelsea - Corvallis, Oregon, February 2012
"Paden and the Lewiston team were very helpful and attentive to my needs."
- Lewiston, Idaho, February 2012
"Sean is what you want when you go into a Verizon store. One after another he was being praised by the people in front of me. He is great. I've been there on a few occasions and it's always been the same. What a true difference from Verizon Corporate stores!!!!"
Lane E. - East Wenatchee, Washington, February 2012
"Julius and Mary were very helpful and nice. They provided an exceptional experience and I even got a free bagel out of it!"
Kyle W. - Corvallis, Oregon, February 2012
"Gary was very prompt and knowledgeable; answered all questions and gave extra advice with using the new phones."
Jan D. - East Wenatchee, Washington, February 2012
"Our service rep, Najdia, was extremely helpful -- A+."
- Ontario, Oregon, February 2012
"I like the personal attention that Sean provided."
- East Wenatchee, Washington, January 2012
"We had a complicated conversion from an old phone and account to new one and Julius knew what to do at every step along the way."
Ardis - Corvallis, Oregon, January 2012
"Service at your PhonesPlus Corvallis store is exceptional. Julius and Austin were helpful with getting my car speaker setup and working."
- Corvallis, Oregon, January 2012
"We prefer coming to PhonesPlus over other stores for service."
Chris C. - Corvallis, Oregon, January 2012
"Tessa was absolutely wonderful. I first went to another store in Coeur d'Alene and was just frustrated, then, went to Phones Plus. I had never been in the store before. Tessa was patient and very helpful with my concerns. She was very professional and extremely knowledgeable about the products I was interested in. I loved Tessa. I have been in the customer service field for over 25 years and I know when someone has excellent customer service skills and she has it. So Thank You Very Much Tessa."
Shannon B. - Coeur d'Alene, Idaho, January 2012
"Julius talked to my level of understanding and I will definitely recommend both PhonesPlus and Julius."
Barbara H. - Corvallis, Oregon, January 2012
"I will definitely recommend the friendly staff at your Coeur d'Alene/Hanley store."
- Coeur d'Alene, Idaho, January 2012
"Great Customer Service! Austin is really friendly and explains everything and answers my questions with patience."
- Corvallis, Oregon, January 2012
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"We had run into a difficulty, but, with their staff members' persistence, the problem solved in no time. Keep on staffing the same super-nice, helpful people that are presently working in your East Wenatchee store!"
Selena F. - East Wenatchee, Washington, January 2012
"Sean was so very helpful and I wanted to give him a A+ for effort, helpfulness, and results. I also was impressed with his greeting everyone that came in the door."
Rich R. - East Wenatchee, Washington, January 2012
"Austin, Just taking a second to thank you again for your outstanding customer service. I came to Phones Plus with a problem that was fixed much faster, cheaper and easier than I anticipated. Spot on performance for Phones Plus."
Geoff L. - Corvallis, Oregon, January 2012
"Gary provided quick service, good product knowledge. Extremely helpful and attentive."
East Wenatchee, Washington, January 2012
"Jesse and Najdia are very professional, knowledgeable and friendly. They answered all our questions completely and offered helpful information about options we had not considered. No pressure, no hassle. Just information we needed or requested in order to make an informed decision.
I wish every business was staffed with employees like these two! Keep staffing with great employees!"
Jan P. - Ontario, Oregon, January 2012
"Shayla provided fast and friendly service. Willing to go extra mile to get what you need."
Sara - Roseburg, Oregon, January 2012
"Angie! She was fabulous, very friendly, and greeted me at the entrance!"
Gina - East Wenatchee, Washington, January 2012
"The expertise Josh showed, the friendly service, and the product quality = exceptional customer experience. Mission accomplished!"
Post Falls, Idaho, January 2012
"The store manager, Julius, was very helpful and patient in getting my phone upgraded and in usable condition. He had a pleasant personality, and took the time to explain to me the important features of the phone."
- Corvallis, Oregon, January 2012
"The Lewiston store has Plenty of staff to help the customers; didn't have to wait. Business was taken care of quickly by Angela."
- Lewiston, Idaho, January 2012
"Your customer service is superb! Everyone is eager to help every time we've been in! Your sales associate Lisa always has a smile that accents her knowledge of services and products available! Keep up the great work!"
Coeur d'Alene, Idaho, January 2012
"David provided friendly service .... and a clean store!"
- Moses Lake, Washington, January 2012
"Paden, I would definitely recommend you and the Lewiston store!"
- Lewiston, Idaho, January 2012
"Mark, Barry, and your Ontario store are definitely who I will recommend for their good customer service."
- Ontario, Oregon, January 2012
"I would definitely recommended Phones Plus and Julius at the Corvallis location."
- Corvallis, Oregon, January 2012
"Superior customer service by Rachel! Thank you."
- Moses Lake, Washington, January 2012
"Love the customer greeting!"
- Moses Lake, Washington, January 2012
"very good service... I would definitely recommend Phones Plus and Najdia."
- Ontario, Oregon, January 2012
"I wanted to let you know of the Great service I got from MeganAnn. She was very knowledgeable and patient with me while I decided which phone was for me. Please acknowledge MeganAnn. Thanks."
Juan R. - Grants Pass, Oregon, January 2012
"The sales people are always very helpful and willing to go out of their way to answer my questions. Keep providing the best service and I'll keep recommending people to Josh and the Post Falls store."
- Post Falls, Idaho, January 2012
"The service Gary provided was very friendly and helpful."
Jana D. - East Wenatchee, Washington, December 2011
"Shayla in Roseburg provided prompt service and the store has knowledgeable and friendly associates."
- Roseburg, Oregon, December 2011
"I was treated like a valued customer in Ontario. I was with a different company for years; I do love my new Verizon phone."
- Ontario, Oregon, December 2011
"Ocie at Phones Plus understands how busy I am and she had my phone charged and ready for me. She transferred all of my contacts and helped me get set up. I recommend Phones Plus because of the personal service provided by Ocie and Phones Plus."
Pat K. - Post Falls, Idaho, December 2011
"I get great service and the employees are AWESOME! I will recommend PhonesPlus and your staff; I have recommended Phones Plus for years."
Kathleen B. - Coeur d'Alene, Idaho, December 2011
"Phones Plus is convenient and I would highly recommend Najdia."
- Ontario, Oregon, December 2011
"Corvallis = Nice and helpful sales people."
- Corvallis, Oregon, December 2011
"Friendly and helpful staff. Great people. Good experience."
- Corvallis, Oregon, December 2011
"They are very friendly and Beth was VERY helpful when I couldn't figure out stuff they did what they could to figure it out. Very friendly and understanding."
- Lewiston, Idaho, December 2011
"They always have the answers, are quick to resolve our issues with our phones. Awesome friendly people! Thanks guys, Thanks for ALL your help and friendliness."
- North Bend, Oregon, December 2011
"Julius is great. Very customer service oriented. The staff is great as well. And if I need anything, it's only 3 blocks from my office. Julius made be feel welcomed and comfortable."
- Corvallis, Oregon, December 2011
"Very nice people working in the Corvallis store. They took the time to answer my questions. I wanted to have discounts due to having a business and 4 lines and Julius worked hard on my behalf. He kept in contact with us as he worked to make my wants happen. Very professional."
- Corvallis, Oregon, December 2011
Would you recommend PhonesPlus and your sales associate to your friends, family and business associates? "Very likely!"
- Lewiston, Idaho, December 2011
"I love Phones Plus!! Great service!! No long lines!! Friendly atmosphere!! I tell everyone to go to the Hanley Phones Plus store."
- Coeur d'Alene, Idaho, December 2011
" It is very likely that I will recommend Phones Plus and Najdia to my friends, family, and business associates."
- Ontario, Oregon, December 2011
"I love the sales people at the Coeur d'Alene Hanley store and especially Nichole. They are really nice and they do what they can to help."
Cassidi M. - Coeur d'Alene, Idaho, December 2011
"Love the Hanley and Post Falls stores..and the professionals like Melissa and Brett that work there and answer all my questions. I like to go to a local store and see what the phones look like and spend locally! Just purchased a Razor 4G for my son for Christmas today!"
- Coeur d'Alene, Idaho, December 2011
"I like the service you receive from Najdia right when you walk in the door at your Ontario store."
- Ontario, Oregon, November 2011
"Great customer service at your Northwest Boulevard store. We received prompt attention, your sales team was able to meet our needs, and they were very professional. "
- Coeur d'Alene, Idaho, November 2011
"Your staff was polite and courteous. The service was beyond great."
Christine S. - North Bend, Oregon, November 2011
"Beth in your North Bend store was really a great help; took the time to make sure I understood everything and gave the best deal that she could."
Katherine W. - North Bend, Oregon, November 2011
"I was extremely happy with the way that Najdia helped with my upgrade. She was very informative and answered all my questions with patience and knowledge. She really knows what she is doing."
James Q. - Ontario, Oregon, October 2011
"Beth was extremely polite and answered my questions completely. She was friendly and gave the conversation a personal touch. I LOVE talking to a human and especially one that actually asks questions."
Courtney I. - Lewiston, Idaho, October 2011
"I received excellent customer from Ryan when I visited your store in Lewiston."
Heather W. - Lewiston, Idaho, October 2011
"I was extremely happy with the service we received at your Roseburg store. The store was pleasant and the associates were so helpful; I will recommend all my friends and family to this location because of the service we received."
Jeffery M. - Roseburg, Oregon, October 2011
"I sure appreciated Barry's help selecting a new phone, assisting with a bundle to receive home phone service, and his all around cheerful, patient manner. What a helpful young man! I wanted to be sure and let you know he is doing a great job for Phones Plus."
a happy customer - Ontario, Oregon, October 2011
"I just want you to know that you have some great people working for you. They all were so kind and helpful. I will never go to any other store to get help again. Please let them know how glad I am for all of them and how kind and helpful they all are. YOU GOT ONE ROCKING CREW!"
Loretta W. - Ontario, Oregon, October 2011
"...great service and friendly help. Kudos to Jairicka."
Mary W. - Grants Pass, Oregon, October 2011
"As a long time customer of Verizon, I would like to recommend Lisa and if customer satisfaction is an attribute, she definitely gets my vote. Thank you."
Gloria - Coeur d'Alene, Idaho, October 2011
"I just wanted to let you know that we received outstanding customer service from Barry. He was friendly, knowledgeable, and efficient in getting us what we wanted. Our family has been with Verizon for a long time and with this type of customer service, we will continue to stay! We will see Phones Plus for our other phone needs as well.'
Denise - Ontario, Oregon, October 2011
"Lee was very helpful and knowledgeable."
Bernadette F. - Grants Pass, Oregon, October 2011
"Jonathan, in your Roseburg store, was excellent and very helpful and considerate."
Gail J. - Roseburg, Oregon, October 2011
"We are pleased with the recent service we received at the Roseburg, Oregon location. Adrianne listened to what our needs were in terms of upgrading my phone and suggested three different phones and explained the benefits of each. She was very knowledgeable and was very patient and responsive to my questions and concerns. We will continue to do business with Phones Plus."
Marcia P. - Roseburg, Oregon, September 2011
"Barry was wonderful to us. He gave all info that we needed to know about buying and, also, when we called back for some help, he was patient with me and helped me until I got what I needed to know."
Dolores F. - Ontario, Oregon, September 2011
"Jessica was very knowledgeable, and very friendly. She answered every question I had and was able to lower my monthly costs, speak on fees in Japan from recent experience and presented good options for me. Can't improve, just try and maintain those standards!!!"
Robert C. - Roseburg, Oregon, September 2011
"I originally called in and when I walked in the information was the same, no hidden fees or hidden information. Mary was very willing to help set up my voice mail before leaving the store. She was very sweet."
Julie D. - Corvallis, Oregon, September 2011
"We were waited on right away and your sales associate was very helpful. It was a very good experience and I would recommend Phones Plus to anyone."
Marla T. - Lewiston, Idaho, July 2011
"Jairicka and the Phones Plus team in Grants Pass are tops. It's as simple as that."
Newman J. - Grants Pass, Oregon, June 2011
"The Phones Plus team and Desiree in Roseburg were very friendly and helpful with helping me find the right phone and plan to suit my needs. It works perfectly."
Leon S. - Roseburg, Oregon, June 2011
"Jairicka's personality, appearance, speech, conduct and, then, knowledge, performance and the quality of products; thank you for the Grants Pass location of Phones Plus."
James C. - Grants Pass, Oregon, June 2011
"The store manager, MeganAnn, went above and beyond in meeting our needs towards purchasing our new phones."
George J. - Grants Pass, Oregon, May 2011
"Your representative, Jairicka, who helped me in your Grants Pass store, was very knowledgeable, pleasant, and helpful. She followed up with a phone call when I had been in after her working hours."
Patricia C. - Grants Pass, Oregon, May 2011
“Very good, friendly service.”
Robert S. – North Bend, Oregon, May 2011
"A 10 because your team are awesome representatives. My Verizon store is the Phones Plus store."
Dawn H. - Grants Pass, Oregon, May 2011
"A 10 rating for your service because my experience with our Phones Plus representative was very pleasant. Julius gave me a great deal on my MiFi Mobile device. I love it!"
Robin S. - Corvallis, Oregon, May 2011
"Your sales representative, Lee, was one of the best I have come across. He was polite, knowledgeable and extremely helpful. He was also helpful to others as he was waiting on me which was great!"
Carolyn F. - Grants Pass, Oregon, May 2011
"Desiree was very helpful with all aspects of my service."
Mary H. - Roseburg, Oregon, May 2011
"The sales manager, Beth, in your North Bend store was terrific, efficient, fast, helpful, and competent all the way around. No problems."
Raymond S. - North Bend, Oregon, Mary 2011
"Desiree in the Roseburg store was especially wonderful on our original visit. So far all of the staff has been helpful and so very nice. Made my experience great."
Kara C. - Roseburg, Oregon, April 2011
"Your representative, Leah, appeared to be honest and forthcoming as well as professional. An experience I highly appreciate and was so refreshing. We need more people like her."
Henry R. - North Bend, Oregon, April 2011
"Our representative at your Hanley store was extremely helpful and knowledgeable. Can't think of anything that could have been done to improve."
- Coeur d'Alene, Idaho, March 2011
"Dealing with your staff at the store was great."
- Ontario, Oregon, March 2011
"Andrea: excellent customer service and phones."
- Ontario, Oregon, March 2011
"Excellent service. Your team was kind, understanding and very patient. Took care of all of my concerns. Kudos to them!!! Many Thanks! I am a longtime customer and definitely plan on keeping it that way!"
J. W. - Post Falls, Idaho, March 2011
"The representatives at your Post Falls store were very polite, understanding, helped me considerably."
- Post Falls, Idaho, March 2011
"I was in and out in a very short time and your sales representative, Zach, was very knowledgeable and efficient in making the conversion."
- Lewiston, Idaho, March 2011
"Beth in North Bend was very informative and helpful, even after we'd ask the same question several times. She told us several times that if we had any questions after we got home to just come in anytime and she'd be happy to help."
- North Bend, Oregon, March 2011
"Our Phones Plus representative was AMAZING. Without her help, choosing a new phone would have been a lot harder. She actually let us view her own personal phone to see if it was something we would like. I would recommend them to anyone!"
- Roseburg, Oregon, March 2011
"Your folks in the Roseburg store are fabulous and very informed and greatly helpful."
- Roseburg, Oregon, March 2011
"Take a lesson from the employees at the Phones Plus store in Grants Pass, Oregon. We made our last purchase at that store because of the service and the professionalism demonstrated by the stores employees. We witnessed a new employee being trained and were very impressed with the skills of the trainer and the knowledge of the trainee. They both should be complimented."
Carolyn A. - Grants Pass, Oregon, March 2011
"We were treated very well by Desiree at time of purchase."
Steve P. - Roseburg, Oregon, February 2011
"Stephen was very informative, well-versed, and knowledgeable. I switched to Phones Plus for its wide-spread service, excellent phones, and good customer service. ... I am very pleased."
Brian S. - Corvallis, Oregon, January 2011
"Justin did a great job of spending the time with us and helping us make decisions, even slightly after they closed. I think Phones Plus is an excellent company, and would recommend them."
John B. - Roseburg, Oregon, January 2011
"The representative who helped me, Dan, was amazing, extremely helpful, and I would recommend him to anyone looking for cell service."
Tanya S. - Corvallis, Oregon, January 2011
"I was purchasing phones for my parents. They and I had a lot of questions and Justin was very informative and patient in his interactions with us. The result is my parents both found two different phones that suited both their needs. "
Kathie A. - Roseburg, Oregon, December 2010
"Kari, in the Ontario, store was extremely helpful. She was capable and, more importantly, willing to take care of all of our needs which included replacing a phone for our daughter living in Canada. Kari was willing to go the extra mile."
Cordi A. - Ontario, Oregon, December 2010
"It was a good experience. The team at your N.W. Boulevard store was knowledgeable, helpful, and friendly."
John F. - Coeur d'Alene, Idaho, December 2010
"Great service, great people."
Lisa S. - North Bend, Oregon, December 2010
"Adrianne was courteous, patient, friendly, and very helpful. She took the time to make sure that I got the best phone and service to meet my needs, and that I understood the contract and billing details."
Wendy O. - Roseburg, Oregon, December 2010
". . . perfect!"
Richard C. - Roseburg, Oregon, December 2010
"Desiree was a fantastic help."
Kate D. - Roseburg, Oregon, December 2010
"I would recommend Phones Plus and their employees at the Hanley store."
Gary G. - Coeur d'Alene, Idaho, November 2010
"Everyone was extremely helpful and Krista was so kind and understanding."
Josie C. - Ontario, Oregon, November 2010
"The store service, customer service, network service and Phones Plus overall was great."
Duane W. - Post Falls, Idaho, November 2010
'The representative was superb and she pulled everything over from my old phone all on my lunch time."
Trisha B. - Grants Pass, Oregon, November 2010
"Phones Plus has fast friendly representatives who listen to my needs and help me come up with the best solution."
Cara H. - North Bend, Oregon, November 2010
"I was treated professionally and accurately."
Debra S. - North Bend, Oregon, November 2010
"Very good company."
Robert D. - Coeur d'Alene, Idaho, October 2010
"We were so pleased with all the information we received. All of our questions were answered and they made us feel like we were the only people in the store. They were amazing to work with."
Tony K. - Ontario, Oregon, October 2010
"Your team was very friendly and knowledgeable. They were eager to please and make sure we got just what we wanted, but still showing us the features of other products."
Diana H. - Coeur d'Alene, Idaho, October 2010
"The team was very professional and explained each step. They were very nice and deserve high marks. Keep doing what you do."
Blanche N. - Lewiston, Idaho, October 2010
"The service was fantastic! They listened to what I needed and knew exactly what I wanted, and they figured out how to help me enjoy Verizon Wireless more. It was good having help, and someone who knew what they were talking about."
Judy W. - Coeur d'Alene, Idaho, October 2010
"The people in the store did a wonderful job. I walked away with what I wanted, when I wanted to have it."
Tami S. - Grants Pass, Oregon, October 2010
"Great people with knowledge of the products."
Michael T. - Roseburg, Oregon, October 2010
"We have been doing business with Phones Plus for a few years now and always feel that we get excellent service."
David A. - Coeur d'Alene, Idaho, August 2010
"The team was knowledgeable, able to match personal need with phone type. VERY happy with service."
Kevin C. - Roseburg, Oregon, August 2010
"Your representative was VERY informative and very helpful in listening to my needs and finding a phone that fit my needs without selling me something way beyond what I needed. The ultimate in customer service!!!!!!!!!!!!!"
Anne D. - Lewiston, Idaho, August 2010
"Your team in North Bend, Oregon was very helpful and courteous when I took in my old cell phone because it "died" on me while visiting my parents. They helped me select a new phone that met my needs and explained how to use it etc."
Roberta W. - North Bend, Oregon, August 2010
"Your employees could not have been more helpful. Very satisfied."
Debbie F. - Coeur d'Alene, Idaho, June 2010
"There is no waiting; the staff is highly knowledgeable and helpful."
Kecia H. - Coeur d'Alene, Idaho, June 2010
"Howie at your Coeur d'Alene store didn't pressure me into getting something I didn't want and respected my budget."
Carrie M. - Coeur d'Alene, Idaho, June 2010
"They went out of their way to explain the plans and answer all of our questions about phones, while switching phone information from one phone to another. :)"
Katrina S. - Ontario, Oregon, June 2010
"I have been a LONG time customer, so that says it all."
Sharon C. - Post Falls, Idaho, June 2010
"The store was GREAT!!!"
Heidi M. - Coeur d'Alene, Idaho, June 2010
"They were so helpful explaining the different phones capabilities and I was able to decide which would best fit my needs!"
Debra L. - Corvallis, Oregon, June 2010
"The customer service I received at the store was outstanding. I would recommend Phones Plus based on customer service and coverage."
Linda D. - Grants Pass, Oregon, June 2010
"Your representative was very helpful and took care of my needs with a no problem attitude. He showed the phones that would fit my needs and didn't try to sell me a phone I didn't need."
Linda H. - Lewiston, Idaho, June 2010
"Bill was excellent! Very knowledgeable..very helpful.....great experience!!"
Cheryl M. - Ontario, Oregon, June 2010
"Happy with Verizon Service, experience getting phone set up was excellent."
Gene O. - Lewiston, Idaho, June 2010
"We went in there to change over 5 phones to Verizon and it was done in an efficient and timely manner. Everything was explained very well. The representative had questions how to change things over and got his sales manager to help him. They both worked together pleasantly and got our phones done quickly. When I went back to ask questions about a different phone, they answered my questions in a way that was very well understood for a person with basic knowledge of cell phones. We're very glad we used Phones Plus."
Candy T. - Lewiston, Idaho, June 2010
"I had a great experience getting a replacement phone at Phones Plus."
Michael F. - North Bend, Oregon, June 2010
"Always knowledgeable staff and friendly staff."
John F. - Roseburg, Oregon, June 2010
"Sales staff was very helpful and courteous. Answered all of our questions and we are very satisfied."
Tammy B. - Roseburg, Oregon, June 2010
"Our sales rep actually came in to work on her day off to accommodate our needs ... wow!"
Dave L. - Roseburg, Oregon, June 2010
"The whole process was handled very well. Thank you for providing such good service."
Doris H. - Roseburg, Oregon, June 2010
"Kristin was fabulous. She is an excellent asset to your company."
Donna B. - Roseburg, Oregon, Mary 2010
"Krista made choosing my last upgrade a great experience. Very patient, friendly, and willing to spend time most importantly."
Gerald S. - Ontario, Oregon, April 2010
"Kari was so helpful and patient and kind. I got just what I needed."
Lola A. - Ontario, Oregon, April 2010
"Sam was awesome."
Cindy S. - Ontario, Oregon, April 2010
" . . . a "10" rating because my sales rep was very informative and knowledgeable."
Aaron W. - Grants Pass, Oregon, April 2010
"Jairicka, Grants Pass, OR, is quick! Knows exactly what she is doing! "
Dennis B. - Grants Pass, Oregon, April 2010
"I have had nothing but excellent service. Thank you for being there..."
Jamie A. - Grants Pass, Oregon, April 2010
"Your representatives were most helpful & seemed genuinely interested in helping us revise our plan to best fit our needs. They answered our questions & had questions for us & made sure we understood the changes & I was happy w/ the end result."
Rebecca B. - Lewiston, Idaho, April 2010
"The service was outstanding."
Julie H. - Lewiston, Idaho, April 2010
"Our representative was incredibly helpful and super nice. She answered our questions, troubleshot our problems, and went out of her way to do things to help us. I am a very satisfied customer."
Laura G. - North Bend, Oregon, April 2010
"The service we received was exceptional."
Robert & Rita Y. - Roseburg, Oregon, April 2010
"We have always had great service with you guys and will continue to be loyal customers! Thanks!!"
Jaime M. - Roseburg, Oregon, April 2010
"They helped me so much and got me in out and on my way with exactly what I wanted."
Wendy B. - Ontario, Oregon, March 2010
"Krista at the Ontario store was great. I saw her five times in two months, renewed all my phones, added a line, and she was extremely patient and kind."
Jennifer B. - Ontario, Oregon, March 2010
"Brett did a great job for us."
Joni A. - Post Falls, Idaho, March 2010
"Gave our rep the highest rating (a perfect 10) because she deserves it. I was very happy with how she took care of me and my friend."
Gary G. - Grants Pass, Oregon, March 2010
"Marco did a great job and was really good. He also helped me out with a problem. I really liked the store and everyone."
Terri H. - Roseburg, Oregon, March 2010